Collex Expert Blog

Welcome to the Collex Expert Blog. From here you can click the links below to sort by category.

2/22/12I have a few scratches…can they be “buffed” or repainted?

default

General rule of thumb is… if you run your fingernail over the scratch and it doesn’t get caught, it can most likely be buffed.

If your fingernail gets caught in the scratch, chances are that buffing will not do much since the scratch has gotten past the layer of clear coat.  This will require minor repair and for the area to be refinished(repainted).

If you are still unsure, come on by for one of our Estimators to take a peek!

2/21/122005 Hyundai Elantra – Before/After Photos

Make: 2005 Hyundai Elantra

Damage: Repairs to the left quarter panel, rear bumper, and left tail light

2/16/122011 Dodge Caravan – Before/After Photos

Make: 2011 Dodge Caravan

Repairs: Damage on the right side of front bumper

2/15/12Who May Authorize Repairs To My Vehicle?

default

The only person who can authorize repairs to a vehicle is the owner.

If you are leasing or have a loan on the vehicle, the owner is finance company.  In those instances, the person who is leasing or financing the vehicle would be considered the “owner”.

2/14/122003 Dodge Dakota – Before/After Photos

Make: 2003 Dodge Dakota

Repairs:  Damage to the right side of rear bumper

2/9/122009 Nissan Rogue – Before/After Photos

Make: 2009  Nissan Rogue

Damage: Repairs to left front of vehicle

2/8/12Is The Estimate Going To Be The Final Cost?

default

That really depends on the type of damage sustained to your vehicle.

There is always the chance of hidden damage behind a panel or bumper that is not visible until they are removed from the vehicle.   At the time of the estimate, the Estimator should be able to inform you if there is a chance of hidden damage.

Here at Collex, we always try to capture as much of the damage up front as possible.  This might require the estimator to look under the vehicle, snap some photos or even put your car on a lift to see if there is anything additional behind/under panels.

Once your vehicle is brought into the shop for repairs, we do a strategic disassembly to capture anything that might have been missed on the original estimate.  If there is anything that is found, we will photo document and contact the insurance company and the customer immediately.

2/7/122004 Ford Mustang – Before/After Photos

Make: 2004 Ford Mustang

Damage:  Repairs to right front of vehicle

2/2/122010 Nissan Sentra – Before/After Photos

Make: 2010 Nissan Sentra

Repairs:  Damage to rear bumper

1/31/122003 Toyota Rav 4 – Before/After Photos

Make: 2003 Toyota Rav 4

Repairs: Damage to the front of vehicle